FINANCIAL CITIZENSHIP AND FINANCIAL CONSUMER PROTECTION: A SYSTEMATIC LITERATURE REVIEW

Resumo

Using the Web of Science and Scopus databases, we conducted a systematic literature review to contribute to studies that broaden the discussions on financial consumer protection and analyze this financial citizenship pillar. Based on the Tranfield, Denyer, and Smart (2003) protocol, a database composed of 20 articles was analyzed, aiming to synthesize the research corpus through relationship networks, journal reputation, and the occurrence of words. The results point to a field of study still considered embryonic due to the low number of articles published in indexed databases and because the studies are still paying attention to the effects of the financial crisis of 2008, as well as to the corresponding regulations of this crisis. Also, there is an unimpressive relationship between the authors who study the subject. It is challenging to identify research centers and journals specialized in financial consumer protection studies or subjects about financial citizenship. We hoped that this study could serve as a basis to position researchers and governments on the stage of development of high-impact research and that it could promote the international research agenda on the topic.